Warranty

Limited Warranty

abc Sun Control, LLC warrants that all products are made from the finest materials available and will be free of defects and shall will carry with them the following warranty. This warranty covers only materials and specifically excludes the cost of removal of the defective item and installation of the replacement.

The warranty provided is as follows:

  • Awnings and Sun Screen Hardware: 10 years
  • Awning and Screen Fabrics: 5 years*
  • Lateral Arms and Gears: 5 years**
  • Awning and Sun Screen Motors: 5 years**
  • Electronic Accessories: 5 years**
  • All Stobag Hardware: 10 years

*Damage to awning fabrics caused by center supports is not covered. Intermediate connections with split fabrics are recommended to overcome fabric issues associated with center supports.

**Lateral Arm, Motor and Electronic Accessories warranties are provided by the manufacturer of the equipment and not by abc Sun Control. As such their determination of warranty applicability on defective items is final. abc will provide dealers with replacement parts and return defective items to the manufacturer for final determination of warranty coverage. Should the item be found not to be covered by the manufacturer due to negligent use or improper installation the dealer will be responsible for the cost of replacement parts. Electronic accessories purchased prior to 2005 carry a one year warranty from date of purchase.

Retractable awnings and sun screens are designed to provide shade only. They must be retracted under extreme climate conditions, such as heavy rain, hail and strong winds. Warranties are null and void if the awnings and screens are left extended under these conditions. In such conditions, the brackets, arms and other parts could fail and serious injury could result from falling debris.

Damage due to defects attributed to transportation, improper handling, installation, chemical or abrasive attack arising from unsuitable cleaning, atmospheric pollution, salt water and falling objects, external forces, explosions, fire, riots, civil commotions and acts of God are not covered under this Warranty.

If fading or discoloration is suspected please check for simple cleaning prior to requesting replacement under this warranty. The company reserves the right to furnish a substitute or replacement product or component in the event that product or component in the event that a product or component of a product is discontinued or otherwise not available.

We reserve the right to furnish a substitute or replacement product or component in the event that a product or component of a product has been discontinued or no longer available.

Warranties apply only to products that were sold to an abc dealer and is installed under their supervision.

Warranties are not transferable from the original owner to subsequent owners.

Repair or replacement of a product or component will not extend the original warranty period.

Warranty covers only products sold by abc and is limited solely to the products. All labor associated with the installation, removal and re-installation is specifically excluded.